Privacy Policy

Privacy policy

This page describes how Maintainer handles personal data for account access, maintenance records, reminders, collaboration, and transactional email delivery.

Last updated: May 26, 2026

Controller and contact
Questions about privacy, data access, or deletion requests should be sent to our support inbox.

Maintainer is the controller for the data processed through this service unless a different controller relationship is explicitly stated for a custom deployment.

contact@maintainerapp.com
What we collect

We process the account details you provide, such as your email address, display name, authentication provider, object records, reminders, attachments, collaboration data, and operational logs required to secure and run the service.

Why we use it

We use your data to authenticate users, operate the maintenance record system, deliver reminder and collaboration workflows, respond to support requests, and meet security or legal obligations.

Cookies and local storage

We use essential cookies for sign-in, session continuity, security, theme preferences, and cookie consent storage. Marketing cookies are not used, and optional analytics cookies are currently disabled by default.

Infrastructure and subprocessors

The service is operated for EU customers. Supabase handles authentication and database services, Cloudflare serves the web application, Google may be used for social sign-in, and Resend is used for transactional email delivery. Some operational metadata can be processed outside the EU depending on provider routing and your configured account regions.

Your rights

You can request access, correction, export, or deletion of your personal data, and you can raise objections or restrictions where local law provides those rights. Contact us and include the email address tied to your account so we can verify the request.

Retention

We keep account and maintenance data for as long as the account remains active or as needed to resolve disputes, enforce terms, prevent abuse, or satisfy legal obligations. Backup and audit retention may continue for a limited period after deletion.

We use essential cookies for sign-in, security, and appearance preferences. Optional analytics cookies are currently off by default.